White Elephant Online allows participants to add and manage shipping addresses for their gift exchanges.
How addresses are collected and used depends on whether your game uses WEO Gifting or gifts submitted from outside retailers.
- WEO Gifting: Shipping addresses are required so purchased gifts can be shipped directly to their winners. Addresses are never shared with other players.
- Outside retailer gifts: Your Game Lead/Admin determines whether addresses are required, optional, or not collected. Depending on your group's arrangements, addresses may be shared to help participants coordinate gift delivery.
Please note: Addresses are stored separately for each game, rather than at the account level. If you're participating in multiple games, you may need to enter your address for each one.
Adding Your Address
If you're responsible for providing your own shipping address, follow these steps:
- Log in to White Elephant Online and navigate to your Dashboard.
- Select your game under Your Games.
- Under Event Details on the right hand side of the screen, click Add Your Address.
- In the pop-up window, begin typing your address in the Search for Address field.
- Select your address from the suggested results to automatically populate the address fields.
- Review your information for accuracy and click Save.
Once saved, your address will be associated with that game.
For games using outside-retailer gifts, you can hover over the Add Your Address button to see whether providing an address is required or optional.
Editing or Deleting Your Address
After you've added an address, the Add Your Address button changes to Edit Your Address.
Click this button to review or update your address for the game. Depending on your game's settings, you may also be able to delete your address.
Who Can See My Shipping Address?
Address visibility depends on how your game is configured.
WEO Gifting
With WEO Gifting, s hipping addresses are collected securely and are never shared with other players.
- When players submit their own gifts: Participants enter their own shipping addresses directly through White Elephant Online. The organizer does not need to collect or distribute addresses. The Game Admin will be able to view shipping addresses if they are responsible for purchasing the gifts for the game.
- When an admin submits gifts: The admin enters and manages the shipping addresses for participants on whose behalf they're submitting gifts.
Shipping information is used to deliver purchased gifts directly to their winners.
Gifts from Outside Retailers
If your group submits gifts from outside retailers, shipping addresses may need to be shared so participants can arrange delivery.
Depending on your group's gift distribution arrangements, your address will be available to the participant responsible for sending your gift and to Game Admins. If you're unsure how your address will be used, check with your Game Lead/Admin before submitting it.
White Elephant Online does not sell your personal information to third parties. You can review our Privacy Policy for more information.
For Game Leads and Game Admins
As a Game Lead/Admin, you can manage address collection through your game's settings.
When Using WEO Gifting
When WEO Gifting is enabled, Collect Addresses is automatically set to Yes – Required field.
Shipping addresses are required for gift fulfillment.
- If Players is selected for gift submission, participants provide their own addresses.
- If Admin is selected for gift submission, the admin is responsible for entering participant shipping addresses.
Addresses are never shared with other players.
For more information, see Set Up WEO Gifting for Your Game.
When Using Outside Retailer Gifts
If your group is submitting gifts from outside retailers, you can configure address collection based on how you plan to distribute gifts.
Depending on your game's settings, you may choose to:
- Require addresses: Participants must provide a shipping address before checking in and playing.
- Make addresses optional: Participants can decide whether to provide an address.
- Disable address collection: The Add Your Address option is hidden from participants.
You can manage these preferences in Edit Game Settings, under Event Details.
Checking Whether Participants Have Added Addresses
You can review address completion from the player list on your game's screen.
- A green location icon indicates that a participant has added an address.
- A gray location icon indicates that an address has not yet been added.
This can help you identify participants who still need to provide shipping information before your exchange.